Healthcare at a Critical Crossroads
Patient expectations, workforce pressures, and rapid digital disruption are reshaping care delivery worldwide.
Patients Dissatisfied with Status Quo
70% of patients report feeling rushed during medical visits, underscoring the need for more personalized engagement.
Healthcare Providers Struggle to Keep Pace
Healthcare productivity lags other industries, with slow tech adoption fueling burnout and inefficiency that jeopardize patient safety and staff retention.
95% of AI Agents Fail
Despite AI’s promise, 44% of healthcare organizations report that they have already experienced challenges with inaccurate or unreliable outputs.
GetVocal Transforms Telecom
Securely manage billing inquiries, payment processing, and account updates, reducing call volumes and errors.
AI Agents Built for Seamless and Compliant High-Stakes Conversations
Not all AI agents are created equal, and many are built on flawed foundations. GetVocal is designed from the ground up for hybrid human-AI collaboration, combining real-time human oversight with deterministic AI to ensure precise, protocol-driven conversations and seamless handoffs to human agents when needed.
Bring Your Own Agent
Manage all your human and AI agents in one place, no matter where they are from.
Science-Driven Agent Learning
Agent improvement is scientific, incremental, and human-coached.
Unite All Agents in One Place
Manage all your human and AI agents in real-time in one Hybrid Workforce Platform.
Telecom with GetVocal: by the Numbers
- 78%Higher Connection Rates
- 49%Containment
- 100%Auditability and Compliance
Automating Appointment & Post-Discharce Engagement for a Regional Healthcare Network
The patient services team was overwhelmed by repetitive calls like “Can you help me book an appointment?” or “I forgot my next steps after the visit with the doctor. Can you help?” These queries accounted for over 53% of inbound volume, driving long wait times and straining staff capacity.
GetVocal deployed AI voice and chat agents focused on the top three high‑volume use cases:
- Appointment Scheduling & Confirmation
- Post‑Discharge Instructions & Follow‑Up Care
- Pre‑Visit Preparation & Guidance
Containment Rate: 85% Average Handling Time: 7.2 min → 2.5 min
Host It Your Way: Your Data, Your Rules
GetVocal enables financial institutions to deploy AI agents securely behind the firewall or in a compliant cloud hosting environment, ensuring data sovereignty and operational simplicity. GetVocal meets GDPR and SOC 2 standards out of the box and is engineered for full alignment with the EU AI Act.
Perfect Match with Your Existing Tech Stack
GetVocal integrates effortlessly with your systems, CRMs, and contact centers. With hundreds of pre-built connections, it seamlessly integrates into your stack, so AI agents activate quickly and scale as new systems come online.
Launch Within a Few Weeks
Launch agents quickly with rapid iterations, and extend their capabilities gradually.
Choose an Operating Model
Start simple with one process. Build fully self-serve with our intuitive builder, speed up your work using our templates, or rely on our Agent Deployment Team for a turnkey launch.
Pinpoint the Use Cases
We help you identify the first high-value conversations where AI can deliver immediate impact. This becomes your baseline from which the Agent Context Graph will evolve.
Launch and Optimize
We help you identify the first high-value conversations where AI can deliver immediate impact. This becomes your baseline from which the Agent Context Graph will evolve.
Scale AI Agents
Go from one agent to a full fleet covering 90%+ of your customer conversations. Expand across functions, channels, and regions without relying on developers.
Resolve up to 2x More Cases. Handle Requests 3x Faster.
Put GetVocal to the test against your current solution. We’ll outperform in speed and customer satisfaction.