AI that builds trust,not risks it
- Get Vocal Agent
And you'd like to return the home cinema kit you purchased from us?
- Trevor
Yes please can you arrange pick up from my house?
- Get Vocal Agent
I'll just check with my human supervisor back shortly!
- Flagged for Human ApprovalAgent 4 · Returns
High value product return requires validation.
- Get Vocal Agent
That's no problem, let's arrange a date for pick up with our courier.
Resultsyoucantracebacktoarchitecture
Not projections. Named customers, specific outcomes, no asterisks.
Read all case studiesWhat makes GetVocal unique is that it is the only platform that enables human-in-the-loop as a validator and an auditor, and with it, full control and trust. The Control Tower is the key to scaling AI responsibly.
Enterprise BPO scale

Our direct bookings increased by 22% in the first quarter. The agents handle guest inquiries around the clock, in every language, and our team finally focuses on what they do best.
+22% direct bookings
Read the full storyBecoming AI-first requires more than automation. It requires a system you can trust. The Control Tower gives us that: AI stays in charge of the conversation, pulls in human expertise only when needed, then completes the task independently.
Regulated contact center scale

Reliability is architectural, not bolted on
Compliance beyond checkboxes. Agent Control Tower enforces full traceability, audit logs and human override at every interaction. What you see below is not a marketing list. It is what enterprises in regulated industries verified before going live.

SOC 2
ISO 27001
EU AI Act

HIPAA
DEPLOY · COMPLIANCE
Run agents where compliance demands.
GetVocal deploys against the same security, audit, and observability guarantees on any infrastructure — your data centre, your cloud, an EU-resident region, or a hybrid mix. Pick the posture your auditors already trust.
On-Premises
Run everything within your own infrastructure for maximum control and data sovereignty.
Self-Hosted
Deploy on your own cloud environment with full ownership of your stack.
EU-Hosted
Keep your data within EU borders to meet regional compliance requirements.
Hybrid
Combine cloud and on-premises deployments to match your operational needs.
PLATFORM
Four components. One platform that compounds.
Most AI platforms bolt features together. GetVocal is designed so every component makes the others more powerful over time.
Book a demoYour business logic, alive and enforced
ContextGraphOS builds a living model of your rules, policies and escalation thresholds. Every agent decision is grounded in it — and traceable back to it.
Govern every agent, every channel, in real time
Air-traffic control for your AI fleet: monitor live, enforce policies, override any agent and audit every decision — edge cases surface to operators instantly.
Every conversation makes the next one smarter
The Human-AI Flywheel turns every correction, escalation and coaching moment into a training signal. Your people make the AI sharper, continuously.
Build and optimize agents without engineering debt
GetVocal Assist lets non-technical operators build, debug and tune agents — updating rules and analysing performance without writing code.
Built for the industries where getting it wrong is not an option
Regulated, high-volume, complex. GetVocal deploys an agent fleet where others deploy demos.
INTEGRATIONS · YOUR STACK
Connects to your stack from day one
Omnichannel across voice, chat, WhatsApp, email and messaging. Available in 100+ languages. Outcome-based pricing available.
CRM
CCaaS
Voice & SMS
Messaging
Support
Workflow
BPO Partner
ITSM
ERP



