AI that builds trust,not risks it

  1. Get Vocal Agent

    And you'd like to return the home cinema kit you purchased from us?

  2. Trevor

    Yes please can you arrange pick up from my house?

  3. Get Vocal Agent

    I'll just check with my human supervisor back shortly!

  4. Flagged for Human Approval

    High value product return requires validation.

  5. Get Vocal Agent

    That's no problem, let's arrange a date for pick up with our courier.

Deutche
Movistar
Glovo
Capita
Nicomatic
altis hotels
Deutche
Movistar
Glovo
Capita
Nicomatic
altis hotels

Resultsyoucantracebacktoarchitecture

Not projections. Named customers, specific outcomes, no asterisks.

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What makes GetVocal unique is that it is the only platform that enables human-in-the-loop as a validator and an auditor, and with it, full control and trust. The Control Tower is the key to scaling AI responsibly.
Corinne RipocheCEO, Capita Experience

Enterprise BPO scale

capita get vocal partners
Our direct bookings increased by 22% in the first quarter. The agents handle guest inquiries around the clock, in every language, and our team finally focuses on what they do best.
Director of Digital ExperienceAltis Hotels

+22% direct bookings

Read the full story
Becoming AI-first requires more than automation. It requires a system you can trust. The Control Tower gives us that: AI stays in charge of the conversation, pulls in human expertise only when needed, then completes the task independently.
João CunhaTransformation Executive VP, Teleperformance

Regulated contact center scale

João Cunha

Reliability is architectural, not bolted on

Compliance beyond checkboxes. Agent Control Tower enforces full traceability, audit logs and human override at every interaction. What you see below is not a marketing list. It is what enterprises in regulated industries verified before going live.

GDPR

GDPR

SOC 2

SOC 2

ISO 27001

ISO 27001

EU AI Act

EU AI Act

HIPAA

HIPAA

DEPLOY · COMPLIANCE

Run agents where compliance demands.

GetVocal deploys against the same security, audit, and observability guarantees on any infrastructure — your data centre, your cloud, an EU-resident region, or a hybrid mix. Pick the posture your auditors already trust.

On-Premises

Run everything within your own infrastructure for maximum control and data sovereignty.

Self-Hosted

Deploy on your own cloud environment with full ownership of your stack.

EU-Hosted

Keep your data within EU borders to meet regional compliance requirements.

Hybrid

Combine cloud and on-premises deployments to match your operational needs.

PLATFORM

Four components. One platform that compounds.

Most AI platforms bolt features together. GetVocal is designed so every component makes the others more powerful over time.

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Your business logic, alive and enforced

ContextGraphOS builds a living model of your rules, policies and escalation thresholds. Every agent decision is grounded in it — and traceable back to it.

Govern every agent, every channel, in real time

Air-traffic control for your AI fleet: monitor live, enforce policies, override any agent and audit every decision — edge cases surface to operators instantly.

Smarter AI Agents
More Conversations Resolved
Less Load on Humans
High-Value Human Work
Human Coaching and Judgement
Captured Knowledge

Every conversation makes the next one smarter

The Human-AI Flywheel turns every correction, escalation and coaching moment into a training signal. Your people make the AI sharper, continuously.

Build and optimize agents without engineering debt

GetVocal Assist lets non-technical operators build, debug and tune agents — updating rules and analysing performance without writing code.

INTEGRATIONS · YOUR STACK

Connects to your stack from day one

Omnichannel across voice, chat, WhatsApp, email and messaging. Available in 100+ languages. Outcome-based pricing available.

CRM

SalesforceSalesforce
HubSpotHubSpot
MS DynamicsMS Dynamics

CCaaS

GenesysGenesys
NICE CXoneNICE CXone

Voice & SMS

TwilioTwilio

Messaging

WhatsApp BusinessWhatsApp Business

Support

ZendeskZendesk

Workflow

CamundaCamunda

BPO Partner

CapitaCapita

ITSM

ServiceNowServiceNow

ERP

SAPSAP