Trusted by leading businesses across the world
Telecom at a Critial Crossroads
Subscriber expectations, competitive pressures, and rapid digital disruption are reshaping service delivery worldwide
Subscribers are Unsatisfied With the Status Quo
50%+ of customers report frustration with long wait times and inconsistent support, underscoring the need for more personalized engagement.
Telco Providers Struggle to Keep Pace
Telecom productivity lags behind digital‑native industries, with legacy systems fueling churn, inefficiency, and rising operational costs that jeopardize customer loyalty and staff retention.
95% of AI Agents Fail
Despite AI’s promise, many telcos report challenges with inaccurate or unreliable outputs, eroding trust and slowing adoption.
GetVocal Transforms Telecom
Securely manage billing inquiries, payment processing, and account updates, reducing call volumes and errors.
AI Agents Built for Seamless and Compliant High-Stakes Conversations
Not all AI agents are created equal, and many are built on flawed foundations. GetVocal is designed from the ground up for hybrid human-AI collaboration, combining real-time human oversight with deterministic AI to ensure precise, protocol-driven conversations and seamless handoffs to human agents when needed.
Bring Your Own Agent
Manage all your human and AI agents in one place, no matter where they are from.
Science-Driven Agent Learning
Agent improvement is scientific, incremental, and human-coached.
Unite All Agents in One Place
Manage all your human and AI agents in real-time in one Hybrid Workforce Platform.
Telecom with GetVocal: by the Numbers
- 78%Higher Connection Rates
- 49%Containment
- 100%Auditability and Compliance
Host It Your Way: Your Data, Your Rules
GetVocal enables financial institutions to deploy AI agents securely behind the firewall or in a compliant cloud hosting environment, ensuring data sovereignty and operational simplicity. GetVocal meets HIPAA, GDPR, and SOC 2 standards out of the box and is engineered to align with the EU AI Act fully.
Perfect Match with Your Existing Tech Stack
GetVocal integrates effortlessly with your banking systems, CRMs, and contact centers. With hundreds of pre-built connections, it seamlessly integrates into your stack, so AI agents activate quickly and scale as new systems come online.
Launch Within a Few Weeks
Deploy AI agents quickly, iterate safely, and expand capabilities at the pace your business demands.
Choose an Operating Model
Start simple with one process. Build fully self-serve with our intuitive builder, speed up your work using our templates, or rely on our Agent Deployment Team for a turnkey launch.
Pinpoint the Use Cases
We help you identify the first high-value conversations where AI can deliver immediate impact. This becomes your baseline from which the Agent Context Graph will evolve.
Optimize to Reach Your Goals
Shadow your agents in live guest interactions, provide feedback, and refine their responses. Launch fast, learn faster. Each conversation improves performance while keeping you in full control of tone, accuracy, and brand experience.
Scale AI Agents Responsibly
One agent becomes ten, ten becomes a fleet. Expand across departments, properties, and languages without rebuilding from scratch or relying on costly consultants. Scale with confidence while maintaining service quality and brand consistency.
Resolve up to 2x More Cases. Handle Requests 3x Faster.
We challenge your existing setup and prove improvement with real numbers. No-risk engagement, outcome-based pricing. With our value-based pricing, you pay for the results we deliver, not for licenses or unpredictable consumption.