The Bottom Line
All of this runs on a platform designed for transparency, control, and compliance from day one.
We help organizations deploy AI agents that handle complex customer interactions across voice, chat, and email, while remaining transparent, controllable, and compliant.
Instead of replacing your team, GetVocal gives you:
- A hybrid workforce where humans and AI work together in real time, on one platform
- Deterministic control where correctness matters, and generative AI where flexibility adds value
- Continuous improvement driven by real conversations and human coaching, not guesswork
The result: you don’t just launch AI. You lead it, scale it responsibly, reduce costs, and own the outcomes. And that’s what AI heroes do.
About GetVocal
GetVocal helps businesses automate even the most complex customer experience conversations across voice, email, chat, and digital channels.
Our customers resolve up to 2× more cases and handle requests 3× faster, with full transparency, auditability, and human oversight.
We deliver this through three capabilities no other platform offers:
- Best of both worlds: deterministic, rule-driven logic combined with generative AI for natural conversations
- Science-driven agent learning: continuous, incremental improvement powered by real interactions and human coaching
- All agents united: manage human and AI agents together in real time from a single platform
Because being an AI hero means being accountable for wins and moving the business forward.
Become an AI Hero