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Automating Order Support & Product Assistance for a European Fashion Retailer
GetVocal deployed AI voice and chat agents focused on the top three high‑volume use cases:
- Order Tracking & Delivery, Updates
- Product Availability & Recommendations
- Return & Exchange Requests
'The customer service team was overwhelmed by repetitive inquiries such as “Where is my order?” These questions made up over 41% of inbound volume, leading to long wait times and rising operational costs.'
All Agents United
Agent improvement is scientific, incremental, and human-coached
All Agents United
Agent improvement is scientific, incremental, and human-coached
Science-Driven Agent Learning
Agent improvement is scientific, incremental, and human-coached
Best of Both Worlds
Balance Deterministic AI and Generative AI
Best of Both Worlds
Balance Deterministic AI and Generative AI
Best of Both Worlds
Balance Deterministic AI and Generative AI
Best of Both Worlds
Balance Deterministic AI and Generative AI
Double the performance in four weeks for half the cost
We challenge your existing setup and prove improvement with real numbers. No-risk engagement, outcome-based pricing. With our value-based pricing, you pay for the results we deliver, not for licenses or unpredictable consumption.
Double the performance in four weeks for half the cost
We challenge your existing setup and prove improvement with real numbers. No-risk engagement, outcome-based pricing. With our value-based pricing, you pay for the results we deliver, not for licenses or unpredictable consumption.
GetVocal AI Agents That Can Do It All
GetVocal delivers on the promise of AI: automation that can handle the most complex conversations. Where others stall with LLM-only agents, GetVocal breaks through. Our unique approach combines the natural fluency of LLMs with the precision of a Conversational Graph, ensuring every interaction is not just human-like but also rule‑driven, transparent, and compliant.
Used by leading customer service teams
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Unify All Your Agents In One Place Manage all your human and AI agents in one place, no matter where they are from. We provide a unified Hybrid Workforce Platform that seamlessly combines human and AI agents in one governed system to maximize performance, control, agent learning, and CX. You can onboard and manage: Human agents DIY LLM agents AI Agents from other vendors GetVocal AI agents